Behavioral Design For Consumer Financial Services Preview

Nick’s behavioral design program has profoundly changed the way we perceive people and their interactions with money. His course covered several key aspects of human behavior, economics and behavioral design in both breadth and depth.

This course should become the “must-have” for researchers and product designers in the financial services industry.

Pieter Rossouw, Consumer & Market Insights Manager Client Solutions

Behavioral Science and Behavioral Design for Consumer Finance Products - Full Program

Tags:

psychology of money
Behavioral Science
behavioral design
behavioral economics

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Save Something Good for the End in Order to Sell Again in the Future: The Peak-End Rule in Service D

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3 Levels of Firmness in Behavioral Design

Seven Ironies of Applying Behavioral Science

Behavioral Design for Incentives and Rewards Talk at Action Design Washington DC Feb 2017

Toothpaste: The Ideal Feedback Mechanism

Emotions at Work

Beyond Nudge (Interview Prefacing my Upcoming talk at the AMSRS Conference)

Consumer Centricity: Can Brands Build One Without a Consumer Psychologist?

The Value of a Degree Resides in Others Not Having it

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An In-Utilitarian Dog’s Life

Loss Aversion Makes You Waste with a Delay

The Email that Plays an Important Role in Customer Experience Without It Being Opened

Save Something Good for the End in Order to Sell Again in the Future: The Peak-End Rule in Service D

The Widening Trap of Clumsy Writing and Sloppy Thinking in Applied Behavioral Science

When Designing Experiences, Think About What Happens After the Interaction Ends

A Case for Using Psychology Before Implementing Customer Experience Design

Good (Customer Experience) Design is 99% Invisible

What Does “30% effectiveness” of the Flu Vaccine Even Mean?

Authenticity and Fluency: A case against Exquisite Customer Experience

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Applied Behavioral Science Thought Leader and Researcher

Behavioral Design For Consumer Financial Services Preview

Nick’s behavioral design program has profoundly changed the way we perceive people and their interactions with money. His course covered several key aspects of human behavior, economics and behavioral design in both breadth and depth.

This course should become the “must-have” for researchers and product designers in the financial services industry.

Pieter Rossouw, Consumer & Market Insights Manager Client Solutions

Behavioral Science and Behavioral Design for Consumer Finance Products - Full Program

Featured Posts

Save Something Good for the End in Order to Sell Again in the Future: The Peak-End Rule in Service D

How Insights from Thorstein Veblen and Gypsy Traditions Can Help in the Design for Financial Securit

3 Levels of Firmness in Behavioral Design

Seven Ironies of Applying Behavioral Science

Behavioral Design for Incentives and Rewards Talk at Action Design Washington DC Feb 2017

Toothpaste: The Ideal Feedback Mechanism

Emotions at Work

Beyond Nudge (Interview Prefacing my Upcoming talk at the AMSRS Conference)

Consumer Centricity: Can Brands Build One Without a Consumer Psychologist?

The Value of a Degree Resides in Others Not Having it

Recent Posts

An In-Utilitarian Dog’s Life

Loss Aversion Makes You Waste with a Delay

The Email that Plays an Important Role in Customer Experience Without It Being Opened

Save Something Good for the End in Order to Sell Again in the Future: The Peak-End Rule in Service D

The Widening Trap of Clumsy Writing and Sloppy Thinking in Applied Behavioral Science

When Designing Experiences, Think About What Happens After the Interaction Ends

A Case for Using Psychology Before Implementing Customer Experience Design

Good (Customer Experience) Design is 99% Invisible

What Does “30% effectiveness” of the Flu Vaccine Even Mean?

Authenticity and Fluency: A case against Exquisite Customer Experience

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